Delivering high street coffee shop quality beverages with a design to compliment any environment.

Neo brings the coffee shop directly to you, serving a delicious range of high quality hot & cold beverages in a free standing coffee machine.

Finished in ebony gloss the angular design provides a stunning look which will compliment any environment and enhances the customer experience.

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DESIGN

A cutting-edge concept

The smoked glass front panel and patented in-touch selection system combine to deliver the ultimate user experience.

The large icon buttons are akin to many consumer electronic devices, making drink selection simple and quick.

The wallpaper graphic system with LED backlight allows the machine to be transformed for different environments.

There are three standard wallpapers to choose; Iconic, Cool Mono or  Warm espresso

*Customised Design: The panel can also be customised

QUALITY

Delivering the coffee shop experience

The Neo delivers a true coffee shop experience, consistently providing a broad range of beverages, everything from fresh leaf tea to continental Coffee blends directly from the bean.

You are able to fully personalize your drink, altering the amount of milk/ sugar and varying the strength of tea or coffee using the in-touch selection system.

The jug facility provides freshly prepared coffee and tea for those all important meetings.

MEDIA

Engage with your customer

Digital sinage is a simple solution to catch the attention of the impulse buyer. This also engages with the customer and gives the consumer the information about our products such as calorific and allergen content.

The Neo optional 10’’ video display is easily updated via USB and can play .MP4 and .JPG files. Additonal features can be added such as an RSS news feed and remote uploading* which gets the consumer to return to the machine and get informed about news, weather forecast, … everything you need for a lift talk! *Additional costs apply.

Coffetek Neo Screen

TECHNOLOGY

Enhanced user experience with our technology.

Neo’s I-Detect system will ensure that a cup is dispensed every time or your money back! I-Detect also allows you to place your own cup which will automatically be detected.

The consumer experience is further enhanced with a large open serving area and LED backlight option*, which displayes the drink when it is prepared.

A Quick Code facility is included in order to provide the user a unique code for their optimum beverage which can be enterend using the quick Code function.

*Cost Option

ENVIRONMENT

Advanced Energy saving mode

The Neo machine incorporates the most advanced energy saving mode available. Inbuilt learning technology, monitors usage and automatically alters the shutdown or economy time periods.

Energy Learn uses the selection system to detect usage and Energy I-Detect uses an advanced movement sensor to detect a user on approach to the machine.

Neo was the first machine independently tested to the EVA-EMP standard; With just 86 WH per litre consumption.

OPERATION

Simplicity of design

Prepared to dispense different cup types, plastic, paper and even 12 oz take away style paper cups.

Neo is equipped to support various payment technologies including coins and cashless too.

The text alert* option will allow a real time reporting of machine issues, reducing down time and improving the customer experience.

*Cost Option

Other elements highlighted

Technical notification service

Technical notification service

Official notification service.

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TECHNICAL ASSISTANCE

Technical notification service

Important improvements & innovations are emailed to all our professional clients. These notifications are sent regarding firmware updates, new spare parts, new kits and any other important information.

Coffetek Hot Wire

Coffetek Hot Wire

Coffetek Hot Wire is a practical information bulletin.

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NEWSLETTER

Coffetek Hot Wire

Coffetek Hot Wire is an electronic newsletter sent every season to all our professional clients and any other interested party. It contains practical information about new products, accessories and innovations.

A FAQ (How To) section is included to remedy simple every day issues.

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Online Technical Assistance

Online Technical Assistance

Everything in a click

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TECHNICAL ASSISTANCE

Online Technical Assistance

Coffetek hosts a technical assistance website for all its professional clients and distributors with all the content necessary to be able to carry out suitable maintenance of Coffetek machines.

Through this webpage it is possible to download technical instructions for assembly and repair, download user manuals as well as exploded parts diagrams and other technical materials.

Visit Coffetek Technical Area

Technical Training

Technical Training

Obtain the best performance

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TECHNICAL ASSISTANCE

Technical Training

Coffetek offers technical training sessions at its training centre in Bristol. The course content is aimed at professional engineers looking to expand their knowledge of Coffetek products. Each course provides a detailed overview of equipment along with fault finding and equipment set up.

Under specific circumstances, these sessions can also be run at the client’s installations.

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